COSA 2016November 15 - 17, 2016 Gold Coast Convention and Exhibition Centre

Traveller Information

Letter of Invitation

Invitation letters can be downloaded from your registration dashboard. This letter assists with your Visa application. You will be able to download an invitation letter once you have paid for your registration fee in full and have entered in your passport details.

How to download the invitation letter:

  • log onto the registration dashboard as a return delegate by entering your email and password.

  • Scroll the menu to the "Document" section and select the button “Enter Details”.

  • Every field must be filled in for a Visa letter to be generated. Once all details have been filled in, click “GO”. You will be taken back to the main screen and now a button “Download letter” will appear and by clicking this it will generate a PDF visa letter.

Handy Australian Websites

Tourism Australia - www.australia.com

Australian government - www.australia.gov.au

Australian currency - http://www.australia.com/en/facts/currency.html

Smartraveller - The Australian Government's travel advisory and consular information service. www.smartraveller.gov.au
This site is designed to help you get through the security checkpoints at the airport quickly and easily. It will help you understand the aviation security measures in place at Australian airports and why they are necessary. It provides information on preparing for your trip, what you are prohibited from taking on board, and travelling with children, medicines or sporting equipment. It also provides a number of videos that explain the screening process and liquids, aerosols and gels restrictions. This site will be updated with new information to reflect changes in airport security arrangements as they occur.

Australian customs - www.customs.gov.au/knowbeforeyougo/default.asp

BANKING AND MONEY

Banks: As a general guide, banks across the city are open for business Monday to Friday 9.30am-4pm. Some banks in local shopping centres are also open Saturday and Sunday (with varying opening hours).

There are four major banks in Australia which offer a full range of banking services including currency conversions and sales of travellers cheques:

Automatic teller machines (ATMs): ATMs are located throughout the city and will recognise cards issued by most banks.

Credit cards: MasterCard, Visa, American Express and Diners Club are accepted across the city by most outlets with an increasing number accepting China UnionPay.

Currency exchange: Licensed money change services are available at the Gold Coast Airport and at numerous Bureaux de Change located throughout the city. Most banks also offer currency exchange services.

Notes: $5, $10, $20, $50 and $100

Coins: 5¢, 10¢, 20¢, 50¢, $1 and $2

Pricing: Australian prices occasionally end in a variant of 1¢ or 2¢. Where this occurs, at the cash register the price is rounded to the nearest 5¢.

CLIMATE

Queensland's Gold Coast has a comfortable sub-tropical climate ideal for outdoor enjoyment all-year round. The Gold Coast averages 245 days of fine and sunny weather each year and has an average rainfall of about 1400mm annually, the majority of which falls in the summer period (December - February). Daytime temperatures on the coast are generally in the mid 20°C range. The Hinterland is slightly cooler with maximum winter temperatures around 16°C. In winter, clear skies and dry air mean cool nights.

Spring (September - November) has a similar climate to Autumn, with sunny days followed by mild tropical evenings. 
Spring is also a pleasant time to visit the local markets or night markets in Surfers Paradise or Broadbeach.

For weather updates please visit; bom.gov.au

ELECTRICITY

Mains supply in Australia is 220/240 volts AC, 50Hz with three-pin plugs used across the country. The Australian three-pin electrical socket differs from those found in most countries, and international travellers may require an adaptor socket. Standard outlets for 100-volt small appliances can be found in most hotel rooms.

Adaptors can be bought from the Gold Coast Visitor Information and Booking Centre in the Domestic Arrival Terminal and from all good travel stores, chemists and department stores.

EMERGENCY SERVICES

In a life-threatening or time-critical emergency, dial Emergency Services on Triple Zero (000). The Triple Zero service is an operator-assisted service that connects callers to the most relevant emergency service organisation (police, fire brigade or ambulance).
Calls to Triple Zero are free and can be made from all telephones (landline, mobile devices and payphones). When you dial Triple Zero services, the most important thing to remember is to stay focused, stay relevant and stay on the line. 

GOODS AND SERVICES TAX

The Goods and Services Tax (GST) is a broad-based 10 per cent tax included in the shelf price of most Australian goods and services. The Tourist Refund Scheme allows international travellers to claim a GST refund (subject to certain conditions) on some goods purchased in Australia. The refund applies only to items worn or goods taken on board as hand luggage when leaving the country.

Please click here for more information.

HEALTH AND MEDICAL SERVICES

Australia has a high-standard healthcare system offering a mix of public and private services. Several public hospitals with accident, emergency and outpatient services are located close to inner-city Gold Coast, while private medical practitioners can be easily located through the Yellow Pages website. Some international travellers will find their country has reciprocal healthcare agreements with Australia. As a general guide, these agreements provide for any ill-health episode requiring prompt medical attention. Comprehensive travel insurance is always recommended. 

LANGUAGE
 

English is the official language of Australia but many foreign languages are used by local communities including Arabic, Italian, Greek, Vietnamese and Chinese dialects.
Translation and interpreter services can be accessed 24 hours a day by calling 13 14 50.

MAP
 

Visit the Gold Coast map please click here.
Press the Map Filter and search via location type, destination or category.

MEASURES
 

Metric system. www.onlineconversion.com

PASSPORT AND VISAS

All international travellers must present a valid and approved travel document (generally a passport) as evidence of their identity and nationality to allow entry into Australia. In addition, all international travellers (with the exception of most New Zealand passport holders) must also obtain a valid visa before travelling to Australia.

As a general guide, travellers are encouraged to apply for their Australian visa well in advance of their planned departure date.

Visit the Australian Government Department of Immigration and Border Protection website for further information: www.immi.gov.au

ROAD RULES

Left hand side driving. A 50kmh speed limit applies in most residential areas. Open highways 100-110kmh. View speed limit signs. Seat belts mandatory. Strict drink driving laws apply. Bring your current driver’s licence if you want to hire a vehicle.www.transport.qld.gov.au 

SUN/SURF SAFETY
 

Australian beaches are beautiful. Never underestimate the power of the Pacific Ocean. Always swim between the red and yellow flags in a patrolled beach and heed life guards’ advice. Gold Coast beaches are patrolled by professional life guards and volunteers (weekends). www.health.qld.gov.au

TIME ZONE
 

Gold Coast operates on Australian Eastern Standard Time – GMT plus 10 hours. Daylight savings times do not apply in Queensland.

TIPPING
 

Service with a smile is the rule of thumb in Australia and tipping is always optional. If the service is worthy of a tip, it will be appreciated.